Xbeje Privacy Policy – How Your Information Is Protected

Xbeje is an internationally licensed online gaming platform serving members in Bangladesh and around the world. We understand that your personal information is valuable, and we take full responsibility for protecting it. xbeje always adheres to international data protection standards.

This Privacy Policy applies to the xbeje website, mobile application, and all other digital platforms. Whether you are registering, playing, or making a deposit on xbeje, this Privacy Policy is in effect. We want to assure you that your information is always in safe hands.

• This Policy is available in both English and Bengali; in the event of any conflict, the English version shall prevail.
• This Policy is compliant with GDPR and international data protection regulations.
• Members will be notified in advance of any changes to the policy.

Xbeje only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of what we collect and why.

The above information may be collected directly from you (at registration), automatically (while using the platform), or through third-party verification services.

Xbeje uses your information only for specific, legitimate purposes. Your data will never be misused under any circumstances. The primary purposes are outlined below:

• For account creation, management, and verification.
• For processing deposits, withdrawals, and other financial transactions.
• For anti-money laundering (AML) and fraud prevention purposes.
• For analyzing gaming patterns to promote responsible gaming.
• To send you personalized promotions and bonus offers (only with your consent).
• For platform security and technical improvements.
• To comply with legal and regulatory obligations.
• For customer service support.

Xbeje never transfers your data to advertising networks or unrelated third parties. You remain in control of your information — you can opt out of marketing communications at any time.

Xbeje's core principle is clear — your data is never sold or rented. However, sharing with third parties may be necessary in limited circumstances:

• Payment Processors: Necessary information is shared with authorized payment gateways to process deposits and withdrawals.
• Identity Verification Services: For KYC purposes, information may be shared with licensed verification providers.
• Legal obligations: Information may be disclosed in response to a court order or regulatory authority request, within the bounds of the law.
• Business Restructuring: In the event of a merger or acquisition involving xbeje, data may be transferred, but this Policy will continue to apply.

All third parties are required to comply with xbeje's privacy standards. xbeje ensures appropriate agreements are in place before sharing data with any third party.

The xbeje website and app use various types of cookies to enhance your experience. Cookies are small text files stored in your browser and cause no harm to your device.

• Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor platform speed and performance.
• Functionality Cookies: Remembers your language preference and other personalized settings.
• Analytics Cookies: To understand how members use the platform. You have the option to disable these cookies.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain xbeje features.

Xbeje does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: retained for a minimum of 5 years as required by law.
• KYC documents: retained for a minimum of 5 years as required by regulatory obligations.
• After account closure: data is deleted after a specified period, subject to legal retention obligations.
• Marketing data: deleted promptly upon withdrawal of consent.

As an xbeje member, you have certain fundamental rights over your personal data. We respect these rights and make every effort to fulfill them promptly.

To exercise any of the rights above, contact the xbeje support team. Requests will be responded to within 30 days of receipt.

Xbeje uses the latest technology to keep your data secure. Our security infrastructure is regularly updated and audited by international security experts.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only in hashed format.
• Two-factor authentication (2FA) is available and can be enabled on your account.
• Our automated fraud detection system runs 24/7.
• Physical security and access controls at data centers are strictly enforced.
• Regular security audits (penetration testing) are conducted.

That said, no organization can guarantee 100% security on the internet. Keep your password strong, never share it with anyone, and report anything suspicious to us immediately.

Xbeje strictly does not serve anyone under the age of 18. Age is verified at registration, and identity is confirmed through the KYC process. xbeje does not knowingly collect data from minors.

• If it is found that a minor has registered, that account will be closed immediately.
• All data belonging to a minor will be permanently deleted.
• If a parent or guardian suspects their child is using xbeje, please contact our support team immediately.

As an international platform, xbeje may store or process your data on servers located in different countries. Regardless of where your data is processed, this Privacy Policy and international data protection standards will always apply.

• Encryption is always applied when transferring data.
• Adequate data protection standards are ensured when transferring data to third countries.
• Standard Contractual Clauses (SCC) are used for international data transfers.

Xbeje reserves the right to update this Privacy Policy when necessary. Changes may be made due to technological developments, legal requirements, or updates to our services. For significant changes, members will be notified in advance by email or platform notification.

• The date of any changes will be noted at the top of this page.
• Continued use of the platform after a policy update will be considered acceptance of the new policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, concerns, or requests to exercise your rights, please contact the xbeje support team. We take all requests seriously and will do our best to respond within 30 business days.

• Email: [email protected] (for general inquiries and complaints)
• Please include "Privacy Request" in the subject line when submitting data protection requests.
• If your complaint is not resolved, you have the right to file a complaint with the data protection authority in your country.